Regulatory Notice

This notice governs the general terms and conditions of access to and use of the website accessible via www.alleyeswithme.com (hereinafter, the "website"), which the simplified joint-stock company AEWM makes available to internet users. Use of the website implies full and unreserved acceptance of each clause of this notice. Users should therefore read this notice carefully each time they visit the website, as the terms of use may be modified at the owner's discretion or as a result of legal, judicial, or commercial developments.

The language used by the owner of this website is French. AEWM SAS cannot be held responsible for any misunderstanding of the language by the user, nor for any resulting consequences.

1. Property

1.1. Owner:

• Name: SAS AEWM
• Head office address: 61 rue de Lyon, 75012 Paris
• VAT number: FR00101183994
• Email: hello@alleyeswithme.com
• Registered with the RCS (French Trade and Companies Register): 101183994 RCS Paris
• European Identification Number - EUID: FR7501.101183994

1.2. Intellectual Property:

All intellectual and industrial property rights relating to the website and its content belong to AEWM SAS. Any use of the website or its content must be exclusively for specific purposes. Any other use (copying, reproduction, distribution, transformation, public communication, etc.) is strictly reserved to AEWM SAS, and the user is not authorized to carry out these actions without prior written consent.

2. Access, Use & Content

2.1. Access and Use:

The website allows users to access information and services offered by AEWM SAS. Access to and use of the site are free and do not require prior registration.

2.2. Content:

AEWM SAS reserves the right to modify or delete content without prior notice. The use of content for advertising, recruitment, or the dissemination of personal information without prior authorization is prohibited. Links added by third parties to the site must comply with applicable law and must not infringe upon the rights of AEWM SAS.

3. Prices & Payments

3.1. Price:

• Discount codes cannot be combined and do not apply to sale items.
• Prices in euros include VAT for sales within the European Union.
• Sales outside the European Union do not include VAT, but may be subject to customs duties.

3.2. Payments & Security:

The website www.alleyeswithme.com offers several secure payment methods. AEWM SAS cannot see or store customer information. Payment methods are displayed during the ordering process and guarantee data security.

4. Delivery and Shipping

4.1. Countries, Shipping Methods and Prices:

Different shipping methods and delivery times are offered depending on the country.

4.2. Preparation Time:

Orders are prepared within 24 hours. Changes after ordering cannot be guaranteed.

4.3. Shipping and Tracking:

As soon as an order is shipped, a confirmation email is sent, from which the customer can track their order.
The customer can also track their order in the dedicated "Order Status" section of the website via the link sent.

In the event that the customer is not present at the delivery address at the time of delivery, the courier company will contact the customer to arrange a second delivery attempt.

During peak periods (such as Black Friday, Cyber ​​Monday, or Christmas), courier companies may experience slight delivery delays. You will be notified of each status update, and you will have access to all tracking information once your order has shipped from our warehouse. If you experience any shipping issues, please contact us for assistance.

4.4. Customs:

Shipments to countries outside the European Union may be subject to customs duties. These costs are the responsibility of the buyer.

5. Exchanges and Returns

AEWM SAS, which offers personalized jewelry, will only accept returns for manufacturing defects. To return or exchange an item, the customer must submit a request via our contact form, and a response will be provided within 24 to 48 hours.

Returns must be in perfect condition and in their original packaging. Any return that does not meet these requirements will not be processed.

6. Warranty

All our jewelry comes with a 2-year quality guarantee from the date of delivery. This guarantee covers material and manufacturing defects, but not normal wear and tear or accidental damage.

7. Customer Service

In accordance with the GDPR, the user can exercise their rights of access, rectification, erasure, objection or portability by contacting our customer service.

Opening hours: Monday to Friday, from 9:30 am to 6:00 pm.

8. Responsibility; Jurisdiction

Both access to the website and any unauthorized use of the information contained therein are the sole responsibility of the individual who accesses or uses it. AEWM SAS shall not be held liable for any consequences, harm, or damages that may result from such access or use of the information. AEWM SAS shall not be held liable for any security breaches that may occur, nor for any damage caused to the user's computer system (hardware and software), nor to any files or documents stored on that computer, as a result of:

Presence of a virus in the user's computer used to access the website's services and content.
Browser malfunction.
And/or outdated versions of it.

AEWM SAS will not be held responsible for the reliability or speed of hyperlinks added to the website to direct users to other sites. AEWM SAS does not guarantee the usability of these links and will not be held responsible for the content or services that users may access through these links, nor for the operation of these websites.

AEWM SAS will not be held responsible for viruses or other computer programs that damage or may damage users' computer systems or equipment when accessing the website or other websites that can be accessed via links on this website.